MobiTalk Terms of Service

Effective date: 15 October 2026.

1. Operator and scope

These terms govern use of MobiTalk’s channel communication service, operated by Humeksis Ltd., Türkiye (“we”). Contact: gokturk@zonno.ai. Read these terms together with the MobiTalk Privacy Policy.

Business address: Gebze Technical University, Technopark 23P, 41400 Gebze, Türkiye.

For the iOS application, the applicable App Store software licence also applies.

2. Eligibility and accounts

You must be at least 13 years old to use MobiTalk. Local laws and rules also apply, including any higher minimum age or parental-permission requirements. Please check the laws and rules that apply where you live. You must be able to use the service lawfully. Provide an email address you control, complete any required verification and keep your credentials secure. Choose a nickname that does not impersonate someone else or mislead other participants. Tell us if you believe someone has gained unauthorised access to your account.

3. Using channels

MobiTalk provides shared channels for voice and text communication. Speaking turns may be queued and limited in length. Capacity limits, moderation and connectivity can affect access. Features may vary between browser, iPhone and other clients.

Speaking turns are temporarily recorded and sent for transcription. Other participants can hear your speech and see the resulting transcript. Transcripts are generated by an AI engine and may omit or misstate words; do not rely on them as authoritative records. To the extent permitted by applicable law, Humeksis Ltd. is not responsible for transcription errors.

Optional pictures and shared locations are visible to channel participants. Only share material and personal information you have the right to share. Channel content can be copied or recorded by other people.

4. Acceptable use

Do not use MobiTalk to:

• threaten, harass, exploit or unlawfully discriminate against people;
• share illegal content, sexual exploitation material, credible threats or someone’s private information without a lawful basis;
• infringe intellectual-property or privacy rights, impersonate others, or deliberately misrepresent your identity;
• spam channels, deliberately disrupt conversations or evade a legitimate channel restriction;
• attack the service, steal credentials, bypass access controls or interfere with other users’ connections.

Report misuse or request support at gokturk@zonno.ai, giving enough context to identify the incident without sending unnecessary sensitive information.

5. Your content

You retain rights you hold in your content. You give the operator permission to transmit, temporarily store, display and process the content as necessary to deliver the service, including producing and displaying transcripts and distributing the pictures or locations you choose to share. This permission does not give us ownership of your content or grant an unrelated marketing or model-training right.

You are responsible for having the permissions needed to transmit the content and include other people’s voices, images or information. We do not guarantee the accuracy or accept responsibility for every statement made by another participant, subject to obligations that applicable law places on the operator.

6. Moderation and account restrictions

Authorised moderators and the operator may remove participants, impose channel restrictions or limit service access when needed to address misuse, security issues or legal obligations. Contact support to raise an error or dispute a restriction. Any action remains subject to applicable law and mandatory user rights.

7. Availability and safety

Internet access, device permissions, operating-system behaviour and service conditions can interrupt communication. We do not promise continuous availability or delivery of every voice turn, message or notification. MobiTalk is not an emergency service and must not replace emergency communications. Do not operate it in a way that distracts you from driving or other activities requiring attention.

Current channel history is temporary. Do not depend on MobiTalk as a permanent archive. Refer to the Privacy Policy for retention and deletion details.

8. Leaving and deleting your account

You may leave a channel or stop using the service. Leaving a channel does not itself delete your account. Account deletion is available through Settings → Account & profile → Delete account, with support available by email. Deletion and any information retained afterwards are described in the Privacy Policy. Copies made independently by other participants are outside our control.

9. Charges and professional versions

Future versions of MobiTalk may display advertisements, and some features may require in-app purchases. Any purchase price and applicable conditions will be shown before you purchase. Your mobile operator or internet provider may charge for data. Professional or corporate offerings may have separate agreements; enquiries can be sent to gokturk@zonno.ai.

10. Responsibility, changes and disputes

Nothing in these terms excludes liability or rights that cannot lawfully be excluded.

We may update the service and these terms, subject to applicable law. Mandatory consumer rights and applicable local protections remain unaffected.

Contact: gokturk@zonno.ai.

Community safety and reporting

MobiTalk has zero tolerance for objectionable content and abusive users. Harassment, hate, threats, sexual exploitation and illegal content are prohibited. Before registering, signing in or restoring access, you must accept the current version of these terms. Report messages, voice transcripts, speaker pictures or participants using Report in their actions menu. Block hides the account’s content and silences its audio for you across channels and reconnects, and creates a developer notification. We review reports within 24 hours, remove content that violates these rules and eject offending users through suspension. Reporting alone does not automatically ban someone. Contact gokturk@zonno.ai for urgent support or appeals. Chat messages, completed voice transcripts and speaker pictures are displayed immediately and checked automatically in the background. Content classified as abusive is removed and flagged for developer review. A recipient may see content before removal. Automated screening can miss abuse or reject harmless content; live speech cannot be screened before transmission.